Internal users and IT teams.
Overview
Fully local AI chatbot for IT support at a crypto HFT fund.
Client or target audience
The challenge
Poorly documented IT systems slow ticket resolution and create backlogs.
Our solution
A fully local RAG chatbot, fine-tuned with Confluence docs, Slack archives, and Jira tickets, replaces default search tools with custom retrieval solutions.
Results
3x faster ticket resolution, boosting IT efficiency and user satisfaction.